– Corporate Services –

CONSULTANCY SERVICES

 

Our highly experienced consultants know how to design and manage complex multimillion pound programmes. Whether it is setting organisational strategy, efficiency programmes, redesign and recovery programmes or helping to get your business to meet your vision, we consistently deliver above and beyond expectations.

 

We combine strategic knowledge with a ‘get your hands dirty’ delivery style. Our consultants don’t just give you a list of things you need to do and sit back and watch, we do what is needed to get your organisation, business, programme or project on track and make it a success. You won’t find this combination of independence, experience and direct style anywhere else.

 

We know first-hand what it takes to deliver complex change. Our independence enables us to talk straight, get to the point, and always put you and your objectives first. We often get involved in targeted short term roles to fix focused challenges facing the programme in order to get it back on track.

 

We don’t use a fixed process; our consultants use their extensive experience in delivery to design the process around each client’s circumstances. Depending on the scope and complexity of the task, it could be a light touch, or a more structured and involved approach. Either way we will make sure that your people are at the heart of the change that you want to achieve.

 

Problems we can help your organisation with include:

  • Project and programme desktop review
  • Project and programme delivery
  • Performance management
  • Business case development
  • Organisational strategy including succession planning
  • Programme deep-dive analysis and target review
  • Team building programmes
  • Robust governance structure implementation
  • Leadership development programmes
  • Stakeholder engagement including communications strategies

CONFLICT RESOLUTION

 

The costs of unresolved conflicts at work can be huge – to the parties involved, to colleagues and teams, to clients and to business performance. The CBI estimates that conflict in the workplace costs UK businesses £33 billion per year, taking up 20% of leadership time and losing up to 370 million working days.

 

This programme draws on the proven approach of the Strength Deployment Inventory (SDI) to equip you with the skills to recognise and respond to conflict quickly, flexibly and effectively by learning to identify people’s motivational value systems and how to respond to the motivations that underlie behaviour.

 

Through the programme you will gain a greater understanding of how to recognise and respond to the motivations that underlie behaviour and how to manage the behaviour of others to resolve conflict.

 

Through completion of the Inventory and guided discussion, you will learn:

  • How to identify people’s motives, priorities and value systems
  • How to accurately predict people’s behaviour
  • The value of reframing your ‘opponent’s’ weaknesses as misapplied strengths
  • How we perceive the behaviours of others through our own Motivational Value System
  • The importance of clearly distinguishing between Motivation, Intention and Behaviour
  • How to recognise and respond appropriately to Valued Relating Styles
  • How to recognise and respond effectively to Conflict Triggers
  • How to achieve a quick resolution of issues
  • How to work with the Conflict Sequence
  • How to avoid preventable conflict
  • When it is appropriate to utilise a Borrowed Relating Style

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INFLUENCING SKILLS

 

This programme will allow to you to build and extend your influence by drawing on Robert Cialdini’s methodology for mastering the art of persuasion. We will show you how to enhance your inter-personal effectiveness, by drawing on the proven techniques of persuasive influence.

 

Specifically, you will learn how to use the ‘Six Weapons of Influence’:

  • Reciprocity – We generally aim to return favours, pay back debts and treat others as they treat us.
  • Commitment –We have a deep desire to appear consistent, once we’ve committed to something, we’re then more inclined to go through with it.
  • Social Proof – This principle relies on people’s sense of ‘safety in numbers’.
  • Liking – People are more likely to ‘buy-into’ the ideas of people they know and respect.
  • Authority – We feel a sense of duty or obligation to people in positions of authority.
  • Scarcity – This principle says that things are more attractive when their availability is limited.

 

Mastering effective influencing skills opens doors to increased sales, interaction with influential groups of people and improved self-esteem.

 

Understanding and utilising the ‘Weapons of Influence’ helps with employee, customer and community relations and can lead to promotions, raises and positions that offer power and influence.
In sales and marketing, effective persuasion helps buyers feel more comfortable with their purchases and boosts sales.

 

This flexible programme will help you to increase your impact by showing you how to communicate with influence.

LEADERSHIP DEVELOPMENT

 

Organisations demand fast change and effective leadership as well as financial success. Leaders are under pressure to deliver immediate results whilst equipping their business to meet future challenges. Most business leaders tell us that their senior teams are held back by a lack of collective alignment, rather than a lack of talent.

 

Good leaders are interested in, and aware of the impact they have on others, and can adapt and change their behaviours to achieve better results with their team.

 

Appleby Associate’s Leadership Development programme brings clarity around purpose, values and goals, as well as individual roles and behaviours. We provide focus on enabling leaders to capitalise on their strengths and accelerate development in the areas in which they could make even more impact.

 

Our consultants are trained to offer business-focused insights, new learning, and inspire people to act. The programme is tailored to existing leadership models and to the organisation’s own leadership teams’ practices.

 

The Leadership Development workshop covers:

  • Leadership in Context
  • Inspirational Leadership
  • Leaders as Coaches
  • Strategic Influence
  • Team Challenge

 

The programme will also include Executive Coaching to identify leadership signature and how to capitalise on it plus Mentoring to identify and strengthen individual weaknesses.

The work we did together helped me be resilient through tough changes in my work life. When things went seriously wrong I found myself well equipped for finding a new, better role.

TIME MANAGEMENT

 

Managing your time is managing your life. Our programme will give you the understanding and tools to be more effective both at work and outside of work by becoming better at managing time.

 

We will focus on the practical application of proven time management principles and techniques:

  • To show you how you can use time management techniques to help you achieve your goals
  • To identify practical steps to overcome the most common time wasters and interruptions
  • To explore the barriers that may hinder your success in managing time effectively
  • To help you to focus on your personal and professional objectives
  • To consider the impact of personality on effective time management
  • To encourage you to think of tasks in terms of priority
  • To show how time management increases personal effectiveness

 

The Programme covers:

  • Time management myths
  • Stress and health problems associated with poor time management
  • The difference between Effectiveness and Efficiency
  • Types of time (‘Controlled’ time and ‘Response’ time)
  • The Art of Prioritising
  • The ‘Critical’ zone, ‘Planning’ zone, ‘Action’ zone and the ‘Ineffective’ zone
  • Personality traits that make time management difficult – and how to overcome them
  • Taking control of time
  • Assertiveness
  • Being proactive
  • Beginning with the end in mind
  • Top time management tips

SUCCESSION PLANNING

 

An organisation that develops the best employees from its pool will give itself an edge over the competition. At Appleby Associates we see Succession Planning and Talent Management as the same challenge.

 

Our programme is designed to help your organisation manage the transition of leadership without losing a step, through identification, development and retention of individuals who are of particular value to your organisation.

 

Ultimately, organisational success is the most effective evaluation of talent management.

 

We will work with you to identify and develop future leaders or senior managers, as well as individuals to fill business-critical positions, either in the short or long term. Our Succession Planning programme is based around integrating coaching and joint working with local management support.

 

The programme contents include:

  • A planning framework underpinned by a clear link to business strategy.
  • Identification of high potential managers, allowing organisations to develop those who are critical to their future.
  • An audit of the organisation’s management strengths and weaknesses against current and future needs.
  • Identification of risks resulting from capability gaps at an organisational level.
  • Development of skills criteria based on a consistent set of standards.

 

Our programme is flexible to the needs of your organisation, whether that is through discussion and coaching, or through performance review process and/or the assessment of competencies.

 

Succession planning is normally used to ensure transition between senior managers, directors and the C-Suite. We typically support organisations to manage the top two or three levels of management, meaning that even in large organisations, the focus is limited to a specific cohort where the greatest return on investment will be realised.

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TEAM BUILDING

 

Having the insight, knowledge and skills to build effective teams is a core requirement of all leaders. Fully-functioning teams are characterised by high morale and productivity; senses of accomplishment, a desire to complete challenging tasks, solve problems and communicate openly.

 

Strong teams lead to major gains for all businesses, by allowing individuals to better combine their skills to achieve more and to respond quickly to rapid change. This programme will show you how to generate a sense of involvement and belonging; empowering teams to become mission focused.

 

This flexible programme is available for both individuals and teams and can be customised to provide a ‘best fit’ for industry sectors and/or according to individual or group needs.

 

Our Team Building programme will help you develop effective techniques that will allow you to build fully-functioning teams. By the end of the programme, you will have learnt:

  • How to identify The 4 Life Positions and how they are expressed in teams.
  • How to recognise and work with Parent, Adult & Child Ego States to build teams.
  • How to diagnose your team’s ‘Stroke Economy’ and how to foster Positive ‘Patterns’.
  • The importance of bringing compulsive ‘driver’ behaviours under conscious control.
  • How to recognise Winners, Losers and Non-Winners in Teams – and to create opportunities for all team members to be Winners.
  • The blocks to effective team behaviour: The Vulnerability Quotient (VQ).
  • The role played by Transference and Counter-transference in team dynamics.
  • How to work successfully with ‘Primal Wounds’.
  • How to deal with ‘Game-Playing’ in teams.
  • How to identify when team members are occupying the roles of Victim, Persecutor & Rescuer and how to encourage more autonomous behaviour.

How long does it take?

 

Our range of corporate services are designed to offer flexibility. An individual or organisation can select an inclusive programme; an individual step; a combination of steps; or they can engage us by the hour for specific advice and assistance.

 

This flexible programme is available for both individuals and teams and can be customised to provide a ‘best fit’ for industry sectors and/or according to individual or group needs.

Contact us to speak with a Consultant